Online Nursing Programs

Welcome to the online program

Your support teams

At Maryville University, you have an extensive support community dedicated to answering your questions, connecting you to resources, and making your journey through this program as smooth as possible. Our mission is dedicated to your success. You will have an assigned Student Support Advisor who will be your main point of contact throughout your program. You will receive communication from this team via email, phone, or text concerning registration, program plans, reminders, and course information.

You can find your Student Support Advisor contact information below by program. Please add the phone number and email information to your safe list so that important information does not get lost along the way. We look forward to assisting you in reaching your academic goals and achieving your degree.

Again, congratulations on your acceptance. We are happy to have you join the Saints Nation!

How to get in touch with your student support team

How to get in touch with your faculty and staff

Additional important contact information & resources

Important information for nursing students

Introduction to clinical process

What is a preceptor?

A preceptor² is an experienced and trained medical professional that provides training and observation time. Clinical internship courses are supervised by preceptors (arranged by students and approved by program administration) and completed in healthcare facilities. Preceptors provide evaluation and feedback on student performance in consultation with faculty, who award the final grade.

A note about your RN License

All registered nurses need to ensure that they have an unencumbered, unsanctioned, and undisciplined license to practice in the state in which they are seeing patients. It is your responsibility to update your address in Self-Service if you move during the time you are in the online program. Please ensure that you seek licensure to practice in the state you have moved to. Failure to do so will lead to disqualification for getting your certification, as well as potential loss of license. All students need to maintain a current unencumbered, unrestricted license in the program and if you have any criminal convictions or actions against your nursing license with any state Board of Nursing, please notify the Director of the NP Programs within 72 hours of receiving this communication from your Board of Nursing.

DNP students: A note about your RN License

DNP students must maintain an unencumbered, unsanctioned, and undisciplined RN licensure throughout the program and provide a copy of their renewed license, if the renewal period falls within their course of study to their Student Services Advisor. Likewise, an appropriate certification as an advanced practice nurse must be maintained throughout the program. Each student must provide a copy of the appropriate proof of continued certification to their Student Services Advisor. Your current valid RN licensure and certification should have been already provided to your Enrollment Advisor. If you have not submitted a copy of these two items, please submit them before you begin the program.

Important dates and tuition information

Academic calendar

Withdraws

Stay connected

Maryville university email account

It is very important to regularly check your Maryville email account, as it is the university’s official means of communication with you. Your Maryville University email account is created when you receive a Maryville portal account. Please follow the instructions below to set your password for your portal account, if you have not yet done so.

1. Go to activation.maryville.edu.
2. On the My Login page, click Activate my Maryville Login.
3. You will be asked for your Maryville ID# (seven digits - if you have 10 digits, eliminate the leading zeros) as well as demographic information (name, date of birth, and zip code).
4. You will be asked to create a security question and answer.
5. Create your new password: passwords must be between 9 and 16 characters in length and have at least one character from each of the following categories:
   1. Alphabetical letters (a-z or A-Z)
   2. Digits (0-9)
   3. Special characters, excluding @, #, and the space keys (examples: !*~)

Be sure to check your email regularly at live.maryville.edu for important information pertaining to your enrollment at Maryville. If you have questions or need assistance, please contact the Maryville Technology Help Desk at 1-855-577-2039, option #1.

Technical requirements

Permissions

Okta verify access

Okta is our Identity Management Provider for Single Sign On. Applications that utilize SSO will route through Okta for authentication. Our Launch.Maryville.edu website organizes applications for quick process. All of this uses our Maryville credentials. Check out the articles below for help setting up Multifactor Authentication through Okta (which is a requirement).

• Setting up
• Resetting MFA

Office 365

Students of Maryville University receive Office 365 for Education, which includes Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools free of charge. All you need to get started is your valid school email address.

Login to your office 365 account

• Step by step instructions can be found in the What is Office 365 page.
• If you have difficulty downloading and using the Office 365 products, contact the DLX Service Desk.
• Service Desk at techsupport.maryville.edu.

Go mobile

Your Office 365 account syncs with Microsoft Office mobile apps. You can download popular apps such as Excel, PowerPoint, Word, and OneNote to your tablet or other mobile devices. Search “Office 365” in your device’s app store to view all available apps.

Slack

Maryville utilizes Slack as a social communication platform for students during their academic journey.

Students are added to Slack once they have registered for their first-term courses and should join before the first week to ensure they don’t miss important updates. They will also be added to program-specific channels where they can build rapport with their peers, faculty, and staff. Slack allows students, faculty, and staff to engage and build connections in a virtual environment throughout the entirety of the program. Students will gain access to tools such as video conferencing, file sharing, and collaborative channels to connect with peers on program-related topics. For more information on how to access Slack, visit the How do I access Slack page.

Identity verification / proctoring

To comply with federal regulations and promote academic integrity with respect to online learning, some online courses will require you to verify your identity and participate in automated proctored assessments through the Proctorio proctoring service.

During an assessment attempt, this software will automatically capture data through a student’s browser, webcam, microphone, and 360-degree room scan to formulate an “integrity” score. A high or low “integrity” score itself does not constitute academic honesty or dishonesty, rather it is used as a baseline for faculty when reviewing assessment attempt data more closely to determine if academic dishonesty has occurred.

By choosing to take a proctored exam in your residence, or the residence of another person, you are consenting to an examination of that space with a webcam, which may include a “room scan”. Such a choice means that you affirmatively consent to the instructor of the course, and/or any other Maryville University faculty or staff member (who has a legitimate need to review the data), reviewing the results of that “room scan” or other examination of your surroundings. Students (including you) understand that by enrolling in an online academic program, or taking a course that requires remotely proctored exams, they waive the right to opt-out of automated proctoring services (which includes “room scans”), and must decide for themselves where they wish to take any proctored exam. Data collected through the automated proctoring service is only visible to the instructor of the course, as well as other Maryville University faculty or staff with a legitimate need to review the data.

The results of such reviews may be used in determining whether academic dishonesty has occurred, but will not be the only piece of criteria used. In the event that you do not consent to an examination of your surroundings with a webcam, it is your responsibility to alert Maryville University to a withdrawal, or refusal, of consent. This will not result in an automatic failure or conclusion that academic dishonesty has occurred, but such a refusal will be considered when evaluating whether academic dishonesty has occurred. We encourage you to let your instructor know, in writing, that you do not consent to a scan of your surroundings with a webcam as early as possible, preferably before the administration of an exam that may require such a scan.

For more information on Proctorio, see the resources below:

• Proctorio General FAQs
• Proctorio Privacy Policy
• Proctorio System Requirements
• Proctorio Student Tutorials/Instructions

Recommended

A method for backing up and storing files such as Dropbox, OneDrive, or an external hard drive is recommended. If you are not currently versed in these products, please learn more about the software you’re required to use on linkedin.com/learning.

• To create your LinkedIn Learning account using your Maryville University credentials, follow the directions found in the LinkedIn Learning Account page.
• You’ll be able to access your LinkedIn Learning account at launch.maryville.edu.
• Please direct all technical questions related to LinkedIn Learning to the DLX Service Desk at techsupport.maryville.edu.
• Office 365 is available to all students and includes 1TB of storage. For more information on this storage option, visit the What is Office-365 page.

Student resources

The division of student success

Accommodations/ student accessibility, support, and success

If you have a documented disability and/or medical condition and need academic accommodations, please contact the Office of Student Accessibility, Support, and Success by completing the inquiry form.

Once the form has been submitted, the Director of Student Accessibility, Support, and Success will review the form and the provided documentation. Documentation can be uploaded to the above form or faxed to 314-529-9174.

Guidelines for medical documentation are listed below¹:

• Diagnosis or DSM codes are clearly stated
• Current impact of the disability on the student’s academic performance
• Recommended accommodations with justification for each accommodation
• Recent (dated within the past year)
• Evaluators professional credentials are present

Students who receive accommodations through the Office of Student Accessibility, Support, and Success are responsible for the following:

• Providing appropriate documentation as indicated above
• Requesting their Letter of Accommodation each semester
• Emailing their Letter of Accommodation to their faculty for each course
• Communicating with Student Accessibility, Support, and Success to discuss adjustments, course progress, etc.

Accommodations are not retroactive and will not impact past assignments or tests. Accommodations are only in effect after your Letter of Accommodation is shared with your faculty.

Student Accessibility, Support, and Success Staff Contact Information:

• Website: maryville.edu/fye/accommodations
• Email: disabilitysupport@maryville.edu
• Phone: 314-529-2884

Counseling and mental health services

We’re dedicated to supporting the mental well-being of our students, ensuring you have access to the care you need to thrive both academically and personally.

Contact our Counseling Center to discuss your requirements:
314.529.9556
counseling@maryville.edu
Hours of operation: Monday to Thursday: 9:00 a.m. – 6:00 p.m. & Friday: 9:00 a.m. – 5:00 p.m.

Need immediate mental health support?
Call our 24/7 support line on 314.529.6630
Licensed counselors are on hand to help you at any time of the day.

Get more information.

Career success and professional development

Handshake

Handshake is the ultimate career network for students and your one-stop-shop for launching your career search. Handshake offers many exciting new features, including:

• Personalized job recommendations based on your major and interests
• Access to internships, and part-time and full-time employment opportunities in a variety of fields and locations
• Opportunities to make connections with other students, alumni, and employers

Vidyard

Student orientation

Your first step towards success is completing your online “Student Orientation Course.” This course is designed to get you accustomed to using the online platform “Canvas,” and to give you the skills you need to use the features available within your courses. It is encouraged to go through the online Student Orientation a few times before your course begins and get used to the different features you will be using. If you have any questions at all while you are going through your online Student Orientation, please reach out to your Student Support Advisor.

Follow the steps below to log in and complete your online Student Orientation.

1. Go to maryville.instructure.com.
2. Enter your Maryville email username and password in the login box located on the left side of your screen.
3. Click ‘Login’.
   • Your login information for the online Student Orientation course is the same as the one you will be using for all courses in your program.
4. There will be a section called ‘Courses’. Under this section, you will see a course called “Nursing Student Orientation”.
5. Click on the Nursing Student Orientation link.
   • You will see a listing of any other courses you are registered in after 12:00 Midnight CST on the first day of your course.
6. Once you are in the course you will need to click on ‘Syllabus’ and the Student Orientation outline of topics will appear; be sure to review all Orientation topics and complete the quiz at the end.
   • The quiz is ungraded, but the results will show you the level of understanding you have for each topic.

We encourage you to review the ‘Canvas Guides’ for Students’ by visiting guides.instructure.com.

Course materials and text books

For a first look at the materials required for your classes — and video guides on how to access these — visit our Course Materials site.

When it’s time to purchase your course materials:

1. Log into Canvas.
2. Click the RedShelf link in the global navigation bar.
3. Follow the instructions.

Please note:

• You must be enrolled in a course section to purchase materials within Canvas.
• You must purchase your materials through Canvas no later than 2 weeks prior the start of your course.
• Students who wish to charge their course materials to their student account and are anticipating a financial aid refund may submit a request to receive a book voucher at maryville.edu/book-voucher-information.
• For questions or additional information regarding book vouchers, please contact the Financial Aid, Student Accounts and Academic Records office at 314-529-9360 or email ssc@maryville.edu.

Accessing course syllabi

You can view the syllabus for each course via Simple Syllabus — Maryville’s syllabus management platform.

If the syllabus is not available two weeks before the course starts, please contact the relevant lead faculty member.

For a video tutorial and step-by-step instructions on accessing syllabi, visit the Simple Syllabus support page.

Payment deadlines

Statements

One fee

Billing and payment faqs

Financing your education

Payment options

If you have successfully completed the financial aid process and aid covers the entire balance, you need to do nothing else. If aid does not cover the entire balance, or you do not plan to utilize federal financial aid as your method of payment, you need to pay either in full or pay any remaining difference through one of the payment options listed below.

• Pay using your VISA, MasterCard, Discover, American Express, Debit Card, and/or echeck (ACH) payment.
  • Payments made by credit card are assessed a 2.85% convenience fee.
• For students paying from non-US bank accounts, pay by visiting our Flywire website.
• Pay with Employer Assistance.
  • Employer Direct Payment – employer payment needs to be submitted to the Financial Aid, Student Accounts and Academic Records office prior to the payment due date.
  • Third Party Billing – if your company needs to be billed, then all authorizations, vouchers, approval tuition forms, etc., need to be submitted to the Financial Aid, Student Accounts and Academic Records office by the payment due date.
• Pay in installments.
  • Maryville offers students the option to sign up for a payment plan to divide the balance across the course f the semester; students must sign up for a payment plan each semester.
  • The available semester payment plans are listed below.

If a student wishes to utilize a payment plan, they must enroll in the payment plan online through the student account suite at maryville.edu/epaylogin.

Semester monthly payment plan*

Two payment plan

Employer funding/reimbursement

• If your company pays directly to Maryville University or to you, in advance of taking your course work, payments need to be submitted to the Financial Aid, Student Accounts and Academic Records office by the regular semester payment due date.
• If your company needs to be billed, requires authorizations, vouchers, approval tuition forms, etc., these need to be submitted to the Financial Aid, Student Accounts and Academic Records office by the regular semester payment due date.
• If your company pays directly to you upon completion of your semester work, Maryville offers a per semester Grade Dependent Payment Plan, through which your payment would be deferred until one month after the completed semester.
• Each semester you must submit a confirmation that you are employed by your company and a summary of your company’s payment policy, including the percentage or amount, and when the payment may be expected. Acceptable documents may include a letter from your Human Resource Office on company letterhead explaining the policy, or a copy of an approved application for tuition reimbursement.
• After your information is reviewed and determined to meet the criteria, an email will be sent to your Maryville email address instructing you to go online and enroll in the specific semester’s Grade Dependent Payment Plan.
• Students must obtain access to and enroll in the Grade Dependent Payment Plan each semester.

Full payment is due by the following dates:

• Fall:
  Payment Due Date: August 1
• Spring:
  Payment Due Date: January 1
• Summer:
  Payment Due Date: May 1

Veterans education benefits

You may also be eligible for veterans educational benefits. Students will need to submit to the Maryville University Certifying Official their NOBE form or their Certificate of Eligibility and the DD214 form, as applicable. More information about those programs can be found on Maryville University’s website.

Veteran students who have submitted all required documentation are granted access to the semester’s VA Benefits/Military TA Payment Plan, and are requested to enroll in the plan to defer the semester balance and allow time for the VA certification and payment processes to occur.

Any payment required after VA payments are applied is due by the following dates:

• Fall: Last day of semester
• Spring: Last day of semester
• Summer: Last day of semester

Financial aid

How to apply for federal financial aid

Filing your FAFSA is done at fafsa.gov. Maryville’s financial aid year begins with the fall semester, concluding with the following summer semester.

• The 2025-2026 FAFSA is used to award aid for fall 2025, spring 2026, and summer 2026. If you are enrolling for spring or summer 2026, please fill out the 2025-2026 FAFSA.
• The 2025-2026 FAFSA uses your 2024 calendar year federal tax information. The last day to complete a 2025-2026 FAFSA is June 30, 2026.
• For the FAFSA, you may use an option within the FAFSA application called Data Retrieval which will allow you to pull tax information directly from the IRS file, ensuring accuracy and eliminating potential auditing of tax data. This saves time and follow up documentation.
• If you do not already have one, you will need to create an FSA ID which serves as your login, confirms your identity, and acts as an electronic signature for the US Department of Education websites noted in this document. For more information, please review the Filling Out the FAFSA Form page.
• When filing your FAFSA, be certain to indicate you would like your FAFSA sent to Maryville University of St. Louis, school code 002482. In order for Maryville to access and fund from your FAFSA, you will need to provide an accurate name, date of birth, and social security number to the University. If we do not have any one of these data items or they are incorrect, Maryville is unable to access your FAFSA even if you have entered our code.
• You will have access to a Financial Aid Checklist and later the award letter to have 24/7 access to information regarding the financial aid process once activated.

Monitor your progress with the financial aid checklist

Follow the login steps below:

1. Login at community.maryville.edu.
2. Choose Maryville Self-Service.
3. Choose Financial Aid.

Some FAFSA filers are selected by the Federal processor (CPS) for additional auditing of data reported on their FAFSA application. This process is called “Verification.” It may require additional paperwork, documentation or clarification from the student to complete the mandated verification of FAFSA data. If selected, this process must be completed to determine Federal Financial Aid eligibility for the academic year. In the event this is needed, the student will receive an email from Maryville with instructions. For new students, both the email address listed on the FAFSA and the Maryville University email account are used and the email will include directions for accessing the student’s own Financial Aid file. The student will then be able to review what is needed and follow the process as documents are submitted through their Financial Aid Checklist.

When the Federal Processor designates additional review of a student’s file, it adds processing time to a financial aid package being sent to the student. Students should carefully read all correspondence they receive and review all completed forms in their entirety before submitting them to the Financial Aid, Student Accounts and Academic Records office to minimize additional processing time. Any required documentation will be on your Online Verification Portal through Self-Service. We cannot guarantee receipt or timely processing of any documentation submitted using alternate methods.

After your financial aid is accepted

If accepting loan funding, first time borrowers are required to complete two additional steps beyond accepting aid –loan entrance counseling and signing a master promissory note (MPN). You will complete both items at studentaid.gov. A link is provided in your MU Access Financial Aid Counseling Home Page under Resources.

• These requirements are specific to the type of loan(s) you are accepting and plan to utilize, so be sure to complete counseling and the MPN for the loan(s) listed on your award letter.
• Indicate you would like Maryville University of St. Louis notified once completed.

For dependent students, if a parent is eligible for and wishes to utilize the credit-based Parent PLUS loan, they will need to complete the credit application for the Parent PLUS loan annually, also listed under Resources on the Financial Aid Home Page or at studentloans.gov. This loan will also require its own MPN to be completed. For independent graduate students using the Grad PLUS loan, you will need to complete the credit application for each Grad PLUS loan also listed under Resources on the Financial Aid Home Page or at studentloans.gov. This loan will also require its own MPN to be completed.

Provided you have accepted your aid, completed counseling and signed your MPN(s), your loan funding will be disbursed to your student account the second week of classes. Some aid programs send funds later in the semester (e.g. external scholarship programs). When this occurs, you will not see the actual disbursement on your account until funds are received. When accepted aid covers all charges, nothing further is required of you for payment arrangements.

Any balance due after aid is applied to the bill will require payment or payment arrangements; please see the tips section below.

If you have more funding available than your charges for the semester, you may be eligible for a refund of the excess aid. The refund process begins typically at the end of the second week of the semester, and funds are typically received by students no later than the fourth week.

• If you have set up direct deposit to receive your refund (Self-Service Student Finance > Student Account Suite
  >Refund Profile), you will receive an email through your Maryville email account when the refund is initiated.
• If you do not have direct deposit set up, a check will be mailed to your address on record.

Tips and important things to understand about financial aid

Friendly reminders

• Check our Maryville email account frequently, as all communication from the Financial Aid, Student Accounts and Academic Records office will be directed there and you are responsible to review.
• Be sure to keep a close eye on your student account and billing notifications at selfservice.mayville.edu > Student Finance to ensure that your financial aid is disbursed to your student account as expected.
• If you are only interested in University scholarship funding (no loans, grants, campus employment or need-based aid) you do not need to complete the FAFSA.
• When reaching graduate level, the only financial aid funding options available will be loans.
• For more information, please check out our Financial Aid FAQ page or review the Resources on your Financial Aid Home Page. Scholarship Search websites for researching private scholarships and loans are also located at our Online Resources page.

For any questions, please contact the Financial Aid, Student Accounts and Academic Records office at 314-529-9360 or financialaid@maryville.edu. Our office hours are 8am – 5pm Central Time, Monday through Friday.

Financial aid satisfactory academic progress and appeal process

Review the details below on the academic standards all financial aid applicants and recipients must meet.

1. Students must maintain the minimum GPA requirements (2.0 institutionally – some programs require a higher cumulative GPA) needed for continued enrollment as shown in the University catalog. Students whose grade point averages place them on academic probation are eligible for financial aid if they meet the hour requirements.
2. Students are encouraged to plan their course load in order to make satisfactory progress toward the ultimate degree. Financial aid eligibility ends if the degree will not be earned by 150% of the published length of the program. For example, if a graduate degree requires 36 credit hours, 150% would be 54 credit hours. Aid is intended to earn a degree so hours are monitored to ensure they are being successfully completed and are part of the degree program.
3. Every student’s progress will be evaluated as grades become available at the end of each semester. Financial Aid Warning, Suspension, and/or Probation will go into effect as necessary if the student receives failing, incomplete, withdrawn, or no grades from coursework from which the student has registered. Please contact the Solution Center at 314-529-9360 for specifics. In some cases, the student can lose eligibility to receive federal financial aid funding if pace, completion rate, or cumulative GPA are not within required ranges.
4. Students will be notified after each semester if minimum requirements are not met. If not met for two consecutive semesters, aid is subject to cancellation.

Online writing resources

Grammarly

Purdue owl resources

• Thesis Statements

Conquering writers block

• Breaking Out Of Writer’s Block

The writing process

Provides comprehensive tips on getting started, first drafts, focusing and connecting ideas, analysis, argument, editing, clarity, style, mechanics, and more.

• Writing Studio

Library access

Maryville University students have access to wonderful online library resources. Here is a list of useful library links and tutorials to help you before conducting research:

• Library home page
• Library FAQs
• Interlibrary loan
• Overdrive (app for ebooks & audiobooks)
• Flipster (app for digital magazines)
• Citation Help

When conducting a search, please use these useful quick links here:

• Database (articles, periodicals,etc)
• Ebooks
• Tutorial how to use Discovery Services¹

Accessing the library online

Please follow the instructions below to log into the Maryville University Library to get full access to all Maryville Library content.

• Go to maryville.edu/library.
• Search the main search feature on the page or select a database you wish to do your research in.
• Enter your Maryville username and password (example: JSmith).

Quick reference contact list

Financial aid, student accounts and academic records

Servicing Financial Aid, Student Accounts, and Academic Records helps students with a variety of tasks and questions.

• Website: https://www.maryville.edu/admissions/financial-aid/
• Email: financialaid@maryville.edu
• Phone: 314-529-9360

DLX service desk (technology support)

Maryville’s Help Desk can assist you with questions regarding Canvas, your Maryville email account, and other technical issues related to your online courses and Maryville’s online tools.

• Website: techsupport.maryville.edu

Maryville library

Maryville University students have access to extensive online library resources.

• Website: maryville.edu/library
• Email: reference@maryville.edu
• 24/7 texting with a librarian at 314-207-4747

Veteran services

Maryville’s goal is to serve active-duty service members, veterans, reservists, guardsmen, and dependents to help them complete their higher education journey. Please contact Veteran Services regarding any questions about VA benefits, processing paperwork, or needing support.

• Website: maryville.edu/admissions/veterans
• Email: militarybenefits@maryville.edu
• Phone: 314-529-2884

Student accessibility, support, and success

Maryville University is committed to providing equal educational access for all of its students by ensuring that those with disabilities receive reasonable accommodations that support effective participation in all aspects of the educational experience.

• Website: maryville.edu/fye/accommodations
• Email: disabilitysupport@maryville.edu
• Phone: 314-529-2884

Student support advisors

You have an assigned student support advisor who will be your main point of contact throughout your program. You will receive communication from this individual via email, phone, or text concerning registration, program plans, reminders, and course information.

• Website: online.maryville.edu/student-support
• Phone: 855-577-2039

Maryville counseling center

The staff in the Counseling Center would be happy to talk with you and assist you in locating counseling resources that meet your needs based on geographic location, insurance, etc.

• Website: https://www.maryville.edu/student-experience/thrive/wellness-student-health-and-counseling/
• 24/7 Counseling Center Support Line Phone: 314-529-8630
• National Suicide Prevention Hotline Phone: 1-800-273-Talk (Veterans Press One)
• Kids Under Twenty-One Crisis Helpline Phone: 1-888-644-5886

Title IX

The University does not condone and will not tolerate discrimination or sexual harassment and is committed to providing programs, activities, and an educational environment free from offensive interactions. The University will promptly and thoroughly investigate all complaints of sexual harassment in accordance with the procedures specified in this policy.

Please contact the Title IX office regarding any sexual harassment issues.

• Website: maryville.edu/oiec/titleix
• Claudia Lyerly
  Director of Title IX and Title IX Coordinator
  Office of Institutional Equity and Compliance
  Phone: 314.529.6721
  Email: clyerly@maryville.edu

Checklist