Organizational culture refers to the ethics, values, and practices of the medical settings where nurses work. A strong organizational culture embraced by all employees can have a positive impact on patient care, staff retention, and job satisfaction.
Because nurses play such a vital role in healthcare, they have valuable opportunities to impact and improve their organizations. One of the best ways to influence organizational culture in nursing is by maintaining a positive attitude. Medical facilities by nature can be tense, stressful, and emotionally overwhelming. By remaining positive in difficult situations, nurses can set the tone for their colleagues and patients and build a sense of calm and professionalism.
Positivity in the workplace can also serve to increase collaboration, teamwork, and confidence, allowing doctors and nurses to work together to improve patient outcomes.
Specific tips for maintaining positivity in nursing include:
- Providing positive reinforcement.
- Example: “You’re so good at explaining how this process works.”
- Expressing thanks.
- Example: “I appreciate your thorough notes.”
- Motivating colleagues.
- Example: “You made such an impact on that patient.”
- Celebrating successes.
- Example: “Our teamwork and communication really helped in that situation.”
- Avoiding defensive reactions.
- Example: “That’s a good point. I’ll make a note of that.”
- Turning complaints into actionable solutions.
- Example: “That patient’s family was a bit rude, but I can take this opportunity to better explain our treatment plan and try to assuage some of their concerns.”
Along with voicing positivity, nurses can also spread positivity by encouraging group activities like lunches, walks, and clubs to keep colleagues bonding and connected outside of a stressful work environment. They can also practice self-care by exercising, saying no to extra shifts, and making time for relaxation, ensuring that they’re more present and engaged while at work.